{"id":590,"date":"2025-10-15T08:35:26","date_gmt":"2025-10-15T08:35:26","guid":{"rendered":"https:\/\/gruyere-habits.ch\/?page_id=590"},"modified":"2025-10-22T14:51:08","modified_gmt":"2025-10-22T14:51:08","slug":"returns","status":"publish","type":"page","link":"https:\/\/gruyere-habits.ch\/en\/returns\/","title":{"rendered":"Returns\u00a0"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"590\" class=\"elementor elementor-590\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86f77ce e-flex e-con-boxed e-con e-parent\" data-id=\"86f77ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-129636e elementor-widget elementor-widget-spacer\" data-id=\"129636e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-741ff2f elementor-widget elementor-widget-text-editor\" data-id=\"741ff2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"0 0 []\"><strong style=\"font-size: 1rem;\">We accept returns only for orders delivered in Switzerland and for non-personalized items.<\/strong><\/p>\n<p><strong>Return shipping costs are at the customer's expense.<\/strong><\/p>\n<p><strong>To make a return, please fill in the return request form available on our website.<\/strong><\/p>\n<p><strong>After receiving your request, our team will contact you by e-mail to confirm or refuse the return.<\/strong><\/p>\n<p><strong>If your order is accepted, you will receive a return label by e-mail, along with instructions for returning your package.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13c1e48 elementor-widget elementor-widget-wpforms\" data-id=\"13c1e48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-elementor-widget-13c1e48\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-13c1e48 {\n\t\t\t\t--wpforms-label-color: #144184;\n--wpforms-button-background-color: #144184;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-597\"><form id=\"wpforms-form-597\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"597\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/590\" data-token=\"aee70d5e0f9329b3201c0ec00664d1ec\" data-token-time=\"1775823307\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/590\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-597-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-597-field_2\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][2][first]\" aria-errormessage=\"wpforms-597-field_2-error\" required><label for=\"wpforms-597-field_2\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-597-field_2-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][2][last]\" aria-errormessage=\"wpforms-597-field_2-last-error\" required><label for=\"wpforms-597-field_2-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-597-field_4-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-597-field_4\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-597-field_4\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-597-field_4-error\" required><\/div>\t\t<div id=\"wpforms-597-field_3-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"3\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-597-field_3\" >Email Motif Nom<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-597-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-597-field_1-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-597-field_1\">Please indicate the number of the order to be returned <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-597-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" aria-errormessage=\"wpforms-597-field_1-error\" required><\/div><div id=\"wpforms-597-field_7-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-597-field_7\">Reason for return <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-597-field_7\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][7]\" aria-errormessage=\"wpforms-597-field_7-error\" required><\/div><div id=\"wpforms-597-field_6-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-597-field_6\">Please indicate the items to be returned. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-597-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" aria-errormessage=\"wpforms-597-field_6-error\" required><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-597-field_3-container { position: absolute !important; overflow: hidden 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>\t\t<input\n\t\t\t\ttype=\"hidden\"\n\t\t\t\tclass=\"hcaptcha-widget-id\"\n\t\t\t\tname=\"hcaptcha-widget-id\"\n\t\t\t\tvalue=\"eyJzb3VyY2UiOlsid3Bmb3Jtc1wvd3Bmb3Jtcy5waHAiLCJ3cGZvcm1zLWxpdGVcL3dwZm9ybXMucGhwIl0sImZvcm1faWQiOjU5N30=-b954c03246f9c51351f0d5d4aaa6b8e0\">\n\t\t\t\t<h-captcha\n\t\t\tclass=\"h-captcha\"\n\t\t\tdata-sitekey=\"fa7270da-070e-482c-a4dc-247a30cc7bfc\"\n\t\t\tdata-theme=\"light\"\n\t\t\tdata-size=\"normal\"\n\t\t\tdata-auto=\"false\"\n\t\t\tdata-ajax=\"false\"\n\t\t\tdata-force=\"false\">\n\t\t<\/h-captcha>\n\t\t<input type=\"hidden\" id=\"hcaptcha_wpforms_nonce\" name=\"hcaptcha_wpforms_nonce\" value=\"da1670866e\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/590\" \/><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"597\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/gruyere-habits.ch\/en\/wp-json\/wp\/v2\/pages\/590\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-597\" class=\"wpforms-submit\" data-alt-text=\"Votre demande a \u00e9t\u00e9 envoy\u00e9e.\" data-submit-text=\"Envoyer la demande\" aria-live=\"assertive\" value=\"wpforms-submit\">Send request<\/button><img decoding=\"async\" src=\"https:\/\/gruyere-habits.ch\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-370daac elementor-widget elementor-widget-spacer\" data-id=\"370daac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We accept returns only for orders delivered in Switzerland and for non-personalized items. Return shipping costs are at the customer's expense. To make a return, please fill in the returns request form available on our website. Once we have received your request, our team will contact you by e-mail in order to [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-590","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retours\u00a0 - Gruy\u00e8re Shop Textile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gruyere-habits.ch\/en\/returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retours\u00a0 - Gruy\u00e8re Shop Textile\" \/>\n<meta property=\"og:description\" content=\"Nous acceptons les retours uniquement pour les commandes livr\u00e9es en Suisse et pour les articles non personnalis\u00e9s. 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