{"id":418,"date":"2025-09-23T08:50:34","date_gmt":"2025-09-23T08:50:34","guid":{"rendered":"https:\/\/gruyere-habits.ch\/?page_id=418"},"modified":"2026-01-13T10:01:54","modified_gmt":"2026-01-13T10:01:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/gruyere-habits.ch\/en\/privacy-policy\/","title":{"rendered":"Confidentiality policy"},"content":{"rendered":"<p><strong>Privacy Policy<\/strong><\/p>\n\n\n\n<p>Last update : <em>13.01.2026<\/em><\/p>\n\n\n\n<p>This Privacy Policy describes how <strong>Karacter<\/strong> collects, uses and protects the personal data of its customers and site users.<\/p>\n\n\n\n<p>By using this site, you accept the practices described below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Data controller<\/strong><\/h2>\n\n\n\n<p>The data controller is :<\/p>\n\n\n\n<p><strong>Karacter<\/strong><br><em>Granges 3977 , route du moulin 56<\/em><br><em>info@karacter.ch<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Collected data<\/strong><\/h2>\n\n\n\n<p>We collect only the data necessary for the proper functioning of our services:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.1. Data provided voluntarily by the customer<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First and last name<\/li>\n\n\n\n<li>Postal address<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Payment information (via secure service providers)<\/li>\n\n\n\n<li>Product personalization information (text, images, graphics, etc.)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.2. Automatically collected data<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Visited pages<\/li>\n\n\n\n<li>Cookies (see dedicated section)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Purpose of collection<\/strong><\/h2>\n\n\n\n<p>Personal data is used solely for :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processing and executing orders<\/li>\n\n\n\n<li>Produce and deliver customized products<\/li>\n\n\n\n<li>Manage payments (via secure third-party service providers)<\/li>\n\n\n\n<li>Send order confirmations and important information<\/li>\n\n\n\n<li>Manage after-sales service<\/li>\n\n\n\n<li>Improve your user experience<\/li>\n\n\n\n<li>Comply with legal and tax obligations<\/li>\n<\/ul>\n\n\n\n<p>No data is used for unintended or illegal purposes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Secure payments<\/strong><\/h2>\n\n\n\n<p>Payments are made via certified and secure third-party service providers, such as :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Credit card<\/strong><\/li>\n\n\n\n<li><strong>TWINT<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Karacter does not store any banking data on its own servers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Customized products and associated data<\/strong><\/h2>\n\n\n\n<p>In the case of customized products, the files supplied by the customer (images, texts, logos, designs, etc.) are used solely for the manufacture of the requested product.<\/p>\n\n\n\n<p>These files may be kept temporarily for production and after-sales service purposes, and then deleted.<\/p>\n\n\n\n<p>They are never sold, shared or reused without your permission.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Sharing data with third parties<\/strong><\/h2>\n\n\n\n<p>We only share strictly necessary data with :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment providers (TWINT, credit cards)<\/li>\n\n\n\n<li>Delivery services and carriers<\/li>\n\n\n\n<li>Subcontractors involved in product customization or production<\/li>\n<\/ul>\n\n\n\n<p>These partners are obliged to respect data confidentiality.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Data retention<\/strong><\/h2>\n\n\n\n<p>Personal data are stored :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For the time required to perform the contract<\/li>\n\n\n\n<li>To meet legal obligations (accounting, VAT, etc.)<\/li>\n\n\n\n<li>A maximum of <strong>10 years<\/strong> for accounting obligations, unless you request deletion before this deadline (if legally possible)<\/li>\n<\/ul>\n\n\n\n<p>Customization files are deleted as soon as they are no longer required.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Customer rights<\/strong><\/h2>\n\n\n\n<p>In accordance with the RGPD (if applicable) and Swiss law, you have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Right of access<\/strong> to your data<\/li>\n\n\n\n<li><strong>Right of rectification<\/strong><\/li>\n\n\n\n<li><strong>Right to erasure<\/strong> (within legal limits)<\/li>\n\n\n\n<li><strong>Right to object<\/strong><\/li>\n\n\n\n<li><strong>Right to restrict processing<\/strong><\/li>\n\n\n\n<li><strong>Right to portability<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Requests can be made via :<br><strong><em>info@karacter.ch<\/em><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Data security<\/strong><\/h2>\n\n\n\n<p>We implement technical and organizational measures to guarantee data security:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure hosting<\/li>\n\n\n\n<li>Limited access to data<\/li>\n\n\n\n<li>Communication encryption via HTTPS<\/li>\n\n\n\n<li>Certified payment providers<\/li>\n<\/ul>\n\n\n\n<p>However, no system is completely risk-free. We undertake to notify any serious data breach in accordance with the law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Cookies<\/strong><\/h2>\n\n\n\n<p>The site uses cookies to :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Easy navigation<\/li>\n\n\n\n<li>Save basket<\/li>\n\n\n\n<li>Analyze site usage<\/li>\n\n\n\n<li>Improving the user experience<\/li>\n<\/ul>\n\n\n\n<p>You can set your browser to refuse cookies, but some functions may not work properly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. Third-party services<\/strong><\/h2>\n\n\n\n<p>The site may include third-party services such as :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google Analytics<\/li>\n\n\n\n<li>Marketing or statistical tools<\/li>\n\n\n\n<li>Payment gateways<\/li>\n<\/ul>\n\n\n\n<p>These services may collect data according to their own policies. We encourage you to consult them.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. Policy changes<\/strong><\/h2>\n\n\n\n<p>Karacter reserves the right to modify this policy at any time.<br>Any updates will be published on this page with a new update date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>13. Contact<\/strong><\/h2>\n\n\n\n<p>If you have any questions or requests concerning your personal data :<\/p>\n\n\n\n<p><strong>Karacter<\/strong><br><em>Granges 3977 , route du moulin 56<\/em><br><em>info@karacter.ch<\/em><br><br><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last update: 13.01.2026 This Privacy Policy describes how Karacter collects, uses and protects the personal data of its customers and users of its site. By using this site, you consent to the practices described below. 1 Data controller The data controller [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-418","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique confidentialit\u00e9 - Gruy\u00e8re Shop Textile<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gruyere-habits.ch\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique confidentialit\u00e9 - Gruy\u00e8re Shop Textile\" \/>\n<meta property=\"og:description\" content=\"Politique de Confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : 13.01.2026 La pr\u00e9sente Politique de Confidentialit\u00e9 d\u00e9crit la mani\u00e8re dont Karacter collecte, utilise et prot\u00e8ge les donn\u00e9es personnelles de ses clients et des utilisateurs de son site. 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